Privacy Policy

1. Overview

StorySeeker is an AI-powered interview coaching tool operated by StorySeeker ("we," "us," or "our"), a company based in Canada. We are committed to protecting the privacy and personal information of our users in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

This Privacy Policy explains what personal information we collect, how we use and disclose it, and the choices you have. By using StorySeeker, you consent to the practices described in this policy.

2. Geographic Scope & Regional Notice

StorySeeker is designed for users in North America (Canada and the United States). Users from other regions are welcome to use the service provided their local laws permit it.

3. Information We Collect

Account Information: Email address and authentication credentials when you create an account via our authentication provider (Supabase).

Audio & Transcripts: When you use the live interview coaching feature, audio is processed in real-time for transcription. Transcripts are stored locally on your device first, then optionally synced to our cloud servers.

Interview Notes & Analysis: AI-generated coaching suggestions, notes, and post-interview analysis data.

Usage Data: Feature usage counts, session metadata, and technical information (browser type, device type) to enforce plan limits and improve the product.

Payment Information: Billing details are collected and processed directly by Stripe. We do not store your credit card information on our servers.

Feedback & Communications: Any feedback, feature suggestions, or support inquiries you submit to us.

Email Addresses (Waitlist): If you submit your email address through our landing page email capture form, we store your email address to send you product updates and interview tips. You can request removal at any time by contacting us.

4. How We Use Your Information

We use your personal information for the following purposes:

• Providing and operating StorySeeker's core features: real-time transcription, AI coaching suggestions, interview analysis, and account management.
• Processing payments and managing subscriptions.
• Communicating with you about your account, service updates, and responding to inquiries.
• Enforcing usage limits associated with your subscription plan.
• Improving our product and developing new features based on aggregated usage patterns.

We do not sell your personal information to third parties.

5. Voluntary Data Sharing for Product Improvement

During account creation, you may choose to opt in to sharing your interview transcripts, notes, and analysis data with StorySeeker to help us improve AI accuracy, develop better coaching suggestions, and build new features.

This is entirely voluntary. Opting out does not affect your access to any StorySeeker features. You can change your preference at any time in your Account Settings.

If you opt in, your shared data may be used to train and fine-tune the AI models that power StorySeeker. Shared data is aggregated and de-identified where possible. We will never publicly attribute interview content to you without separate, explicit written consent.

6. AI Processing & Third-Party Services

StorySeeker uses artificial intelligence to provide transcription, coaching suggestions, and interview analysis. Your audio and text data is processed by third-party AI providers as part of delivering these features.

We currently use the following third-party services:

• OpenAI — AI-powered transcription (Whisper) and language processing for coaching suggestions and analysis.
• Supabase — User authentication and account management.
• Cloudflare — Application hosting, data storage, and content delivery.
• Stripe — Payment processing and subscription management.

Each third-party service processes your data in accordance with their own privacy policies. We may add or change AI providers in the future (for example, Anthropic) and will update this policy accordingly. Audio data sent to AI providers for transcription is processed in real-time and is not retained by those providers beyond what is necessary to deliver the service, subject to their respective data policies.

7. Analytics & Cookies

We use Plausible Analytics, a privacy-friendly, cookieless analytics service, to understand how visitors use our website. Plausible does not use cookies, does not collect personal data, and does not track users across websites. All data is aggregated and no individual visitors can be identified. For more information, see Plausible's data policy.

StorySeeker does not currently use cookies for tracking or advertising purposes. If we introduce cookie-based tracking in the future, we will update this policy and provide a consent mechanism in accordance with applicable privacy laws.

8. External Links

Our website and application may contain links to third-party websites or services (such as Stripe for billing, or Supabase for authentication). These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party service you interact with through StorySeeker.

9. Data Storage & Security

Interview data is stored locally on your device first (browser localStorage) and optionally synced to our cloud infrastructure. Our cloud services are hosted on Cloudflare's global network, with data primarily processed in North America.

We implement reasonable security safeguards including HTTPS encryption for all data in transit, industry-standard JWT-based authentication, and access controls on our infrastructure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may delete your interview data at any time from within the app. If you close your account, we will delete your personal information within 30 days, except where retention is required by law.

11. Your Rights

Under PIPEDA and applicable Canadian privacy laws, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate personal information.
• Withdraw consent for the collection, use, or disclosure of your personal information (subject to legal or contractual restrictions).
• Delete your interview data at any time from within the app.
• Request deletion of your account and all associated data.
• Export your transcripts and notes locally at any time.
• Opt out of voluntary data sharing at any time through your Account Settings.

To exercise any of these rights, you may use the in-app settings or contact us at the address below.

12. Children's Privacy

StorySeeker is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. The "Last updated" date at the top of this policy indicates when it was last revised. Continued use of StorySeeker after changes constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related questions, data access requests, or to file a complaint, please contact us at:

StorySeeker Privacy Inquiries
Email: storyseeker.app@gmail.com

If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.