Recording time is only tracked while you're actively recording an interview. Browsing the app, editing notes, reviewing transcripts, and setting up story context don't count toward your usage.

Yes. You can pause and resume recording during an interview. Only active recording time counts toward your monthly hours.

You'll receive a warning as you approach your limit. If you reach it mid-interview, your current session will continue, but you won't be able to start new recordings until your usage resets or you upgrade your plan.

Progress reports use AI to analyze trends across multiple interviews. Free trial users get 1 report total. Starter users get 2 per billing cycle, Pro users get 10, and Studio users get unlimited. Your count resets each billing period.

Pro and Studio plans include automatic model failover. If the primary AI provider (OpenAI) experiences issues, your requests automatically switch to Anthropic Claude — so your coaching and analysis never go down during an interview.

You keep access to your current plan through the end of your billing period. After that, features exclusive to your old plan (like the scheduler or model failover) will be locked, but all your data — interviews, notes, transcripts, and reports — stays intact.

No. Audio is processed in real-time for transcription and is never stored on our servers. Your transcripts, notes, and coaching suggestions are saved securely so you can access them anytime.

Absolutely. There are no contracts or cancellation fees. You can cancel your subscription at any time from your account settings, and you'll keep access through the end of your billing period.